Last Edited on 2018-10-25
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, give feedback on our products or service, fill out a form, or enter information on our site.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. It may be possible that visitors to the website can download and extract any location data from images on the website.
We use the payments processor, Authorize.net, for payments you submit for products on this website. The information you submit for the payment is processed entirely within the Authorize.net servers and no actual payment information is stored within our website or our records. Only information on the products you select and information needed to fulfill your order are stored by us.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a promotion, survey, contest or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when you place an order, or enter/submit or accesses your information, to maintain the safety of your personal information.
All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of our advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings, or even by installing a third party plugin in your browser (like Ghostery or Privacy Badger). Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We are not responsible once you leave our site. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out of Google ads:
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want, you can opt out of interest-based advertising entirely using Google’s browser plugin or any other available means (for example, the NAI’s consumer opt-out).
The Google Analytics we use on our website helps us analyze how many users come to our website, what pages are most popular, where users come from and what search words they use to find us. This helps us improve our website and our business. No personally identifiable information is collected, Do Not Track headers are honored and IP addresses are anonymized. So no personal information is collected or passed to Google. However, if you would like to opt-out of Google Analytics on this website, .
We use Facebook Ads Pixel cookies on our site which helps us to:
- Understand our audience based on our website traffic to help us with re-marketing in Facebook.
- Optimize our Facebook ads for conversions.
- Track conversions and attribute them back to our Facebook ads.
Information about the ads you see while logged into Facebook can be found here and within your ad settings panel in Facebook.
To opt-out of our email list used in our MailChimp campaigns, simply click the “unsubscribe” link in any of the MailChimp email newsletters you receive from us.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information:
- By emailing us at firstname.lastname@example.org
- By calling us at 1-951-683-0337
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old, nor do we specifically or intentionally let third-parties, including ad networks or plug-ins, collect PII from children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days of detection
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- Send you additional information related to your product and/or service
- Market to our mailing list (in MailChimp) or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
email@example.com and we will promptly remove you from ALL correspondence.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you leave a review through our review submittal form on our website, this and its metadata are also retained indefinitely. You may request the deletion of your review from our website.
We retain contact form entries for up to twelve months, analytics records for up to twenty-six months, and customer purchase records for ten years.
What rights you have over your data
If you have an account on this website, or have left comments or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For users that register on our website, we also store the personal information they provide in their user account. All users can see, edit, or delete their personal information at any time within their account. However, they cannot change their username. Website administrators can also see and edit that information.
How often we will update our Privacy Notice
The date at the top of this Privacy Notice indicates when it was last updated.
Trophy Award Co.
3493 Chicago Ave.
Riverside, CA 92507 USA